franchise unless the requirement or prohibition of the change
is for good cause, which must be stated in writing by the
franchisor and be based on violations of material express
provisions of the franchise agreement. Good cause shall
include requiring that management of the franchise is
conducted by personnel who have been trained in the manner
required of each franchise manager in the system.
(3) (i) Impose on a franchise by a written or oral
contract, manual, policy, rule or regulation, a standard
of conduct or performance unless the franchisor, the
franchisor's agents or representatives sustain the burden
of proving the standard to be uniformly enforced and
applied throughout the franchisor's system of similarly
situated franchisees, franchisor-owned units and
licensees in substantially the same manner.
(ii) Notwithstanding subparagraph (i), it shall not
be a violation of this chapter for a franchisor to
provide forbearance to a franchisee as a means of
assistance to the franchisee in performing the
franchisee's obligations under the franchise agreement or
in operating the franchisee's franchise in exigent
circumstances.
(4) Fail to deal fairly and in good faith with a
franchisee or an association or other aggregation or
incorporation of franchisees in any matter, including,
without limitation, transfer of the franchise, administration
of advertising funds, rewards programs, marketing funds and
the interpretation, administration and performance of
franchise and area development or territory agreements.
(5) Sell, rent or offer to sell to a franchisee a
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