![](data:image/svg+xml;base64,PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHhtbG5zOnhsaW5rPSJodHRwOi8vd3d3LnczLm9yZy8xOTk5L3hsaW5rIiB3aWR0aD0iMTQ4Ny41cHQiIGhlaWdodD0iMTkyNXB0IiB2aWV3Qm94PSIwIDAgMTQ4Ny41IDE5MjUiIHZlcnNpb249IjEuMiI+CjxnIGlkPSJzdXJmYWNlOSI+CjwvZz4KPC9zdmc+Cg==)
issue to any person, upon the person's request, an opinion
with respect to the person's duties under a regulation of the
agency. The opinion shall be provided within 20 business days
of the request, provided that the time may be extended for
good cause. The opinion, or the agency's failure to provide
an opinion upon request, shall be a complete defense in any
enforcement proceeding initiated by the agency and evidence
of good faith conduct in any other civil or criminal
proceeding if the requester, at least 20 business days prior
to the alleged violation, requested written advice from the
agency's regulatory compliance officer in good faith,
disclosed truthfully all the material facts and committed the
acts complained of either in reliance on the advice, or
because of the failure of the agency to provide advice within
20 business days, or any later extended time, of the request.
(4) To empower the regulatory compliance officer to
establish guidelines for waiving any fines or penalties that
the officer's agency would be authorized to impose on a
regulated entity for a violation of a statute or regulation
that the agency enforces if the entity reports a violation to
the regulatory compliance officer before a fine or penalty is
imposed on the entity. In order to be eligible for a waiver
of fines or penalties, the regulated entity must report to
the regulatory compliance officer the steps it has taken or
will take to remedy the violation.
(5) To empower the regulatory compliance officer to
request and obtain any information or advice from other staff
of the agency that the officer may need to fulfill the duties
of the compliance officer position.
(6) To establish clear channels of communication through
20190SB0253PN0571 - 3 -
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