CORRECTIVE REPRINT PRIOR PRINTER'S NO. 324 PRINTER'S NO. 387
No. 287 Session of 2007
INTRODUCED BY FERLO, FONTANA, WASHINGTON, C. WILLIAMS, LOGAN, RHOADES AND STACK, MARCH 9, 2007
REFERRED TO CONSUMER PROTECTION AND PROFESSIONAL LICENSURE, MARCH 9, 2007
AN ACT 1 Amending Title 66 (Public Utilities) of the Pennsylvania 2 Consolidated Statutes, further providing for termination of 3 utility service. 4 The General Assembly of the Commonwealth of Pennsylvania 5 hereby enacts as follows: 6 Section 1. Section 1406 of Title 66 of the Pennsylvania 7 Consolidated Statutes is amended to read: 8 § 1406. Termination of utility service. 9 (a) Authorized termination.--A public utility may notify a 10 customer and terminate service provided to a customer after 11 notice as provided in subsection (b) for any of the following 12 actions by the customer: 13 (1) Nonpayment of an undisputed delinquent account. 14 (2) Failure to comply with the material terms of a 15 payment agreement. 16 (3) Failure to complete payment of a deposit, provide a 17 guarantee of payment or establish credit.
1 (4) Failure to permit access to meters, service 2 connections or other property of the public utility for the 3 purpose of replacement, maintenance, repair or meter reading. 4 (b) Notice of termination of service.-- 5 (1) Prior to terminating service under subsection (a), a 6 public utility: 7 (i) Shall provide written notice of the termination 8 to the customer at least ten days prior to the date of 9 the proposed termination. The termination notice shall 10 remain effective for 60 days. 11 (ii) Shall attempt to contact the customer or 12 occupant, either in person or by telephone, to provide 13 notice of the proposed termination at least three days 14 prior to the scheduled termination. Phone contact shall 15 be deemed complete upon attempted calls on two separate 16 days to the residence between the hours of 7 a.m. and 9 17 p.m. if the calls were made at various times each day. 18 (iii) During the months of December through March, 19 unless personal contact has been made with the customer 20 or responsible adult by personally visiting the 21 customer's residence, the public utility shall, within 48 22 hours of the scheduled date of termination, post a notice 23 of the proposed termination at the service location. 24 (iv) After complying with paragraphs (ii) and (iii), 25 the public utility shall attempt to make personal contact 26 with the customer or responsible adult at the time 27 service is terminated. Termination of service shall not 28 be delayed for failure to make personal contact. 29 (2) The public utility shall not be required by the 30 commission to take any additional actions prior to 20070S0287B0387 - 2 -
1 termination. 2 (c) Grounds for immediate termination.-- 3 (1) A public utility may immediately terminate service 4 for any of the following actions by the customer: 5 (i) Unauthorized use of the service delivered on or 6 about the affected dwelling. 7 (ii) Fraud or material misrepresentation of the 8 customer's identity for the purpose of obtaining service. 9 (iii) Tampering with meters or other public 10 utility's equipment. 11 (iv) Violating tariff provisions on file with the 12 commission so as to endanger the safety of a person or 13 the integrity of the public utility's delivery system. 14 (2) Upon termination, the public utility shall make a 15 good faith attempt to provide a post termination notice to 16 the customer or a responsible person at the affected 17 premises, and, in the case of a single meter, multiunit 18 dwelling, the public utility shall conspicuously post the 19 notice at the dwelling, including in common areas when 20 possible. 21 (d) Timing of termination.--Notwithstanding the provisions 22 of section 1503 (relating to discontinuance of service), a 23 public utility may terminate service for the reasons set forth 24 in subsection (a) from Monday through Friday as long as the 25 public utility can accept payment to restore service on the 26 following day and can restore service consistent with section 27 1407 (relating to reconnection of service). 28 (e) Winter termination.-- 29 (1) Unless otherwise authorized by the commission, after 30 November 30 and before April 1, an electric distribution 20070S0287B0387 - 3 -
1 utility or natural gas distribution utility shall not 2 terminate service to customers [with household incomes at or 3 below 250% of the Federal poverty level] except for customers 4 whose actions conform to subsection (c)(1). [The commission 5 shall not prohibit an electric distribution utility or 6 natural gas distribution utility from terminating service in 7 accordance with this section to customers with household 8 incomes exceeding 250% of the Federal poverty level.] 9 (2) In addition to the winter termination authority set 10 forth in paragraph (1), a city natural gas distribution 11 operation may terminate service to a customer whose household 12 income exceeds 250% of the Federal poverty level and to a 13 customer whose income exceeds 150% of the Federal poverty 14 level but does not exceed 250% of the Federal poverty level, 15 and starting January 1, has not paid at least 50% of his 16 charges for each of the prior two months unless the customer 17 has done one of the following: 18 (i) Has proven in accordance with commission rules 19 that his household contains one or more persons who are 20 65 years of age or over. 21 (ii) Has proven in accordance with commission rules 22 that his household contains one or more persons 12 years 23 of age or younger. 24 (iii) Has obtained a medical certification in 25 accordance with commission rules. 26 (iv) Has paid to the city natural gas distribution 27 operation an amount representing at least 15% of the 28 customer's monthly household income for each of the last 29 two months. 30 (3) At the time that the notice of termination required 20070S0287B0387 - 4 -
1 by subsection (b)(1)(i) is provided to the customer, the city 2 natural gas distribution operation shall provide notice to 3 the commission. The commission shall not stay the termination 4 of service unless the commission finds that the customer 5 meets the criteria in paragraph 2(i), (ii), (iii) or (iv). 6 (f) Medical certification.--A public utility shall not 7 terminate service to a premises when a licensed physician or 8 nurse practitioner has certified that the customer or a member 9 of the customer's household is seriously ill or afflicted with a 10 medical condition that will be aggravated by cessation of 11 service. The customer shall obtain a letter from a licensed 12 physician verifying the condition and shall promptly forward it 13 to the public utility. The medical certification procedure shall 14 be implemented in accordance with commission regulations. 15 (g) Qualification for LIHEAP.--A notice of termination to a 16 customer of a public utility shall be sufficient proof of a 17 crisis for a customer with the requisite income level to receive 18 a LIHEAP Crisis Grant from the Department of Public Welfare or 19 its designee. 20 (h) Dishonorable tender of payment after receiving 21 termination notice.-- 22 (1) After a public utility has provided a written 23 termination notice under subsection (b)(1)(i) and attempted 24 telephone contact as provided in subsection (b)(1)(ii), 25 termination of service may proceed without additional notice 26 if: 27 (i) a customer tenders payment which is subsequently 28 dishonored under 13 Pa.C.S. § 3502 (relating to 29 dishonor); or 30 (ii) a customer tenders payment with an access 20070S0287B0387 - 5 -
1 device, as defined in 18 Pa.C.S. § 4106(d) (relating to 2 access device fraud), which is unauthorized, revoked or 3 canceled. 4 (2) The public utility shall not be required by the 5 commission to take any additional actions prior to the 6 termination. 7 Section 2. This act shall take effect in 60 days. L5L66JS/20070S0287B0387 - 6 -