PRINTER'S NO. 453
No. 432 Session of 2003
INTRODUCED BY CONTI, ERICKSON, KUKOVICH, MOWERY, MUSTO, D. WHITE AND WONDERLING, MARCH 10, 2003
REFERRED TO COMMUNICATIONS AND TECHNOLOGY, MARCH 10, 2003
AN ACT 1 Amending the act of July 9, 1990 (P.L.340, No.78), entitled "An 2 act providing for a Statewide emergency telephone number 911 3 system; providing for contributions from telephone 4 subscribers; providing a penalty; and making a repeal," 5 further providing for definitions, for local government 6 immunity and for powers and duties of the Pennsylvania 7 Emergency Management Agency; establishing a Statewide 8 integrated wireless E-911 State plan; establishing a Wireless 9 E-911 Emergency Services Fund and disbursements therefrom; 10 further providing for collection of an E-911 surcharge from 11 wireless customers and for annual reporting; establishing a 12 wireless E-911 Emergency Services Advisory Committee; and 13 providing for rules and regulations. 14 The General Assembly of the Commonwealth of Pennsylvania 15 hereby enacts as follows: 16 Section 1. Section 2 of the act of July 9, 1990 (P.L.340, 17 No.78), known as the Public Safety Emergency Telephone Act, 18 amended February 12, 1998 (P.L.64, No.17), is amended to read: 19 Section 2. Definitions. 20 The following words and phrases when used in this act shall 21 have the meanings given to them in this section unless the 22 context clearly indicates otherwise: 23 "911 emergency communication system" or "911 system." A
1 system, including enhanced 911 service but excluding a wireless 2 E-911 system, which permits a person dialing 911 by telephone to 3 be connected to a public safety answering point, via normal 4 telephone facilities, for the reporting of police, fire, medical 5 or other emergency situations. 6 "Active prepaid wireless account." A prepaid wireless 7 account that has been used by the customer during the month to 8 complete a telephone call for which the customer's card or 9 account was reduced. 10 "Advisory committee." The wireless E-911 Emergency Services 11 Advisory Committee established in section 11.3. 12 "Agency." The Pennsylvania Emergency Management Agency. 13 "Associated with Pennsylvania." 14 (1) in the case of the mobile telephone number (MTN) the 15 geographical location associated with the first six digits, 16 or NPA/NXX, of the MTN; or 17 (2) in the case of a customer service address the 18 physical location of the address. 19 "Commission." The Pennsylvania Public Utility Commission. 20 "Competitive local exchange carrier." A local exchange 21 carrier that has been certificated as a competitive local 22 exchange carrier by the Pennsylvania Public Utility Commission. 23 "Contribution rate." A fee assessed against a telephone 24 subscriber for the nonrecurring costs, maintenance and operating 25 costs of a 911 system. Counties of the first through second 26 class A may impose a monthly contribution rate in an amount not 27 to exceed $1 per line on each local exchange access line. 28 Counties of the third through fifth class may impose monthly 29 contribution rates in an amount not to exceed $1.25 per line on 30 each local exchange access line. Counties of the sixth through 20030S0432B0453 - 2 -
1 eighth class may impose a monthly contribution rate in an amount 2 not to exceed $1.50 per line on each local exchange access line. 3 The contribution rate may be used by counties for the expenses 4 of implementing, expanding or upgrading a 911 system. Expenses 5 eligible for reimbursement through the contribution rate shall 6 include telephone terminal equipment, trunk line service 7 installation, network changes, building of initial data base and 8 any other nonrecurring costs to establish a 911 system. The 9 contribution rate may also be used to fund recurring costs 10 pursuant to section 8(b). Expenses not eligible for 11 reimbursement through the contribution rate shall include 12 purchase of real estate, cosmetic remodeling, central office 13 upgrades, hiring of dispatchers, ambulances, fire engines or 14 other emergency vehicles, utilities, taxes and other expenses as 15 determined by the Pennsylvania Emergency Management Agency. 16 "Council." The Pennsylvania Emergency Management Council. 17 "County." The term shall include a city of the first class 18 coterminous with a county. 19 "County plan." A document submitted by the county on a 20 triennial basis to the Pennsylvania Emergency Management Agency, 21 outlining its proposed or existing 911 system, including a 22 contribution rate, for the forthcoming three years. 23 "Enhanced 911 service" or "E-911." Emergency telephone 24 service providing for automatic identification of caller 25 location and calling number. 26 "FCC E-911 Order." All orders issued by the Federal 27 Communications Commission pursuant to the proceeding entitled 28 "Revision of the Commissions Rules to Ensure Compatibility with 29 Enhanced 911 Emergency Calling Systems" (CC Docket No. 94-102; 30 RM-8413), any successor proceeding, and any other FCC order that 20030S0432B0453 - 3 -
1 affects the provision of wireless E-911 service to wireless 2 service customers. 3 "Fund." The Wireless E-911 Emergency Services Fund 4 established in section 11.4. 5 "Interexchange carrier." A person that is authorized by the 6 Pennsylvania Public Utility Commission to provide long-distance 7 telecommunications service. 8 "Local exchange carrier." A person, including a competitive 9 local exchange carrier, that is authorized by the Pennsylvania 10 Public Utility Commission to provide local exchange 11 telecommunications service or exchange access. 12 "Local exchange telephone service." The provision of 13 telephonic message transmission within an exchange, as such is 14 defined and described in tariffs filed with and approved by the 15 commission. 16 "Mobile telephone number" or "MTN." The telephone number 17 assigned to a wireless telephone at the time of initial 18 activation. 19 "NPA-NXX." The first six digits of a ten-digit telephone 20 number, including a mobile telephone number, representing the 21 area code and exchange of the telephone number. 22 "Person." The term includes a corporation, a partnership, an 23 association, the Federal Government, the State government, a 24 political subdivision, a municipal or other local authority, as 25 well as a natural person. 26 "Prepaid wireless telephone service." A wireless telephone 27 service which is activated in advance by payment of a finite 28 dollar amount or for a finite set of minutes and which, unless 29 an additional finite dollar amount or finite set of minutes is 30 paid in advance, terminates either upon use by a customer and 20030S0432B0453 - 4 -
1 delivery by the wireless carrier of an agreed-upon amount of 2 service corresponding to the total dollar amount paid in advance 3 or within a certain period of time following initial purchase or 4 activation. 5 "Public agency." The Commonwealth or a political 6 subdivision, public authority, municipal authority or any 7 organization located in whole or in part within this 8 Commonwealth which provides or has the authority to provide 9 firefighting, law enforcement, ambulance, emergency medical or 10 other emergency services. 11 "Public safety answering point" or "PSAP." The first point 12 at which calls for emergency assistance from individuals are 13 answered, operated 24 hours a day. 14 "Sufficient positive balance." A dollar amount greater than 15 or equal to the monthly wireless surcharge amount. 16 "Telephone subscriber." A person other than a wireless 17 service customer who contracts with a [telephone company] local 18 exchange carrier within this Commonwealth for local exchange 19 telephone service, either residential or commercial. When the 20 same person has several telephone dial tone access lines, each 21 dial tone access line shall constitute a separate subscription. 22 For purposes of the contribution rate, the term shall not 23 include pay stations owned or operated by a regulated public 24 utility. 25 "Vendor." A person other than a local exchange carrier or a 26 wireless provider who supplies 911 or wireless E-911 system 27 services or equipment. 28 "Wireless automatic location information" or "(ALI)." The 29 delivery or receipt of the approximate geographic location, as 30 specified in the FCC E-911 Order, of the wireless device being 20030S0432B0453 - 5 -
1 used to place a call to a 911 system or to a wireless E-911 2 system. 3 "Wireless automatic number identification" or "(ANI)." The 4 delivery or receipt of the telephone number assigned to the 5 wireless device being used to place a call to a 911 system or to 6 a wireless E-911 system. 7 "Wireless E-911 service." Service provided by a wireless 8 provider, pursuant to the FCC E-911 Order. 9 "Wireless E-911 State plan." A document to be prepared, 10 maintained and kept current by the Pennsylvania Emergency 11 Management Agency providing for all aspects of the development, 12 implementation, operation and maintenance of a Statewide 13 integrated wireless E-911 system, including the exclusive 14 authority to approve wireless provider service agreements 15 between a county and a wireless provider, formulate technical 16 standards and determine permitted uses of and amounts disbursed 17 from the Wireless E-911 Emergency Services Fund established by 18 section 11.4(a). 19 "Wireless E-911 surcharge." A monthly fee assessed upon each 20 wireless service customer for each wireless two-way 21 communication device for which that customer is charged by a 22 wireless provider for wireless service. 23 "Wireless E-911 system." An E-911 system which permits 24 wireless service customers dialing 911 to be connected to a 25 public safety answering point for the reporting of police, fire, 26 medical or other emergency situations. 27 "Wireless provider." A person engaged in the business of 28 providing wireless service to end-use customers in this 29 Commonwealth, including resellers. 30 "Wireless service." Commercial mobile radio service as 20030S0432B0453 - 6 -
1 defined under section 332(d) of the Communications Act of 1934 2 (47 U.S.C. § 332(d)), and which provides real-time, two-way 3 voice service that is interconnected with the public switched 4 telephone network. 5 "Wireless service customer." A person who is billed by a 6 wireless provider or who receives prepaid wireless telephone 7 service from a wireless provider for wireless service within 8 this Commonwealth. 9 Section 2. Section 3 of the act is amended by adding a 10 subsection to read: 11 Section 3. Telecommunications management. 12 * * * 13 (d) Exemption.--The Pennsylvania State Police 14 telecommunications facilities are exempt from the 15 telecommunications management of the agency, council and the 16 commission. 17 Section 3. Section 4(a) of the act is amended by adding a 18 paragraph to read: 19 Section 4. Counties. 20 (a) Powers and duties.--The board of county commissioners, 21 or, in a home rule county, the appropriate body according to the 22 home rule charter, shall have the following powers and duties in 23 relation to a 911 system: 24 * * * 25 (8) To cooperate with the Pennsylvania State Police, any 26 county/municipality that utilizes ANI/ALI data base services, 27 shall upon request of the Commissioner of the Pennsylvania 28 State Police or his designee, provide authority to access any 29 and all ANI/ALI data base information relative to any and all 30 911 calls for emergency services, whether the data base is 20030S0432B0453 - 7 -
1 held by the particular county/municipality or by a commercial 2 entity. Counties/municipalities which receive, store or 3 otherwise utilize location data related to 911 emergency 4 calls received via wireless telephone or any other medium, 5 shall likewise provide all available data to the Pennsylvania 6 State Police upon request. PSAPs and wireless providers shall 7 not be liable for errors in any of the data bases, which may 8 be accessed by the Pennsylvania State Police. In order to 9 ensure that the county/municipality does not experience 10 degradation of service or additional equipment costs as a 11 result of providing this information, the Pennsylvania State 12 Police shall provide the necessary means to allow the 13 transfer of this data. Nothing contained herein shall be 14 construed to impose on wireless providers any obligations 15 beyond those created by applicable Federal Communications 16 Commission orders and regulations. 17 * * * 18 Section 4. The act is amended by adding a section to read: 19 Section 4.1. Pennsylvania State Police. 20 (a) Powers and duties.--The Commissioner of the Pennsylvania 21 State Police, or his designee, shall have the following powers 22 and duties in relation to a Pennsylvania State Police 23 telecommunications facility: 24 (1) To designate, with specificity, which Pennsylvania 25 State Police facilities shall be considered Pennsylvania 26 State Police telecommunications facilities under this act. 27 (2) To designate a commander of the Pennsylvania State 28 Police telecommunications facility who shall serve as the 29 point of contact with the agency and the counties and shall 30 oversee the implementation, operation and maintenance of the 20030S0432B0453 - 8 -
1 Pennsylvania State Police telecommunications facility. The 2 Pennsylvania State Police facility shall, where 3 technologically feasible, be adequate to provide service to 4 the designated area of coverage. 5 (3) To request any and all ANI/ALI data base 6 information, as it relates to all 911 calls requesting 7 emergency services, from the designated counties within the 8 Pennsylvania State Police telecommunications facility 9 designated area of coverage. The Pennsylvania State Police 10 shall provide the necessary means to allow the transfer of 11 this data. 12 (4) To provide training and certification for all call- 13 takers/dispatchers and call-taker/dispatcher supervisors that 14 meets or exceeds the training and certification standards 15 that are provided for in 4 Pa. Code Ch. 120c (relating to 16 training and certification standards for 911 emergency 17 communications personnel). 18 (b) Ineligible reimbursement.--The Pennsylvania State Police 19 are not eligible to receive any reimbursement from the moneys 20 collected from the contribution rate or wireless E-911 21 surcharge, nor may the Pennsylvania State Police impose a 22 monthly contribution rate upon the telephone subscribers on the 23 local exchange access line or a wireless E-911 surcharge upon 24 wireless service customers. 25 Section 5. Sections 9 and 11.1 of the act, amended or added 26 February 12, 1998 (P.L.64, No.17), are amended to read: 27 Section 9. Telephone records. 28 (a) Access.--Each telephone service supplier shall provide 29 customer telephone numbers, names and service addresses to 911 30 systems when required. Although customer numbers, names and 20030S0432B0453 - 9 -
1 service addresses shall be available to 911 systems, such 2 information shall remain the property of the disclosing service 3 supplier. The total cost of the system shall include expenses to 4 reimburse telephone service suppliers for providing and 5 maintaining 911 information. This information shall be used only 6 in providing emergency response services to a 911 call, except 7 as provided in subsection (c). A person who uses or discloses 8 data base information for purposes other than handling a 911 9 call or other than as provided in subsection (c) commits a 10 misdemeanor of the third degree. 11 (b) Privacy waived.--Private listing service customers in a 12 911 service district shall waive the privacy afforded by 13 nonlisted and nonpublished numbers when using the 911 emergency 14 service. 15 (c) Immunity.--No telephone company, wireless communications 16 company or vendor or agent, employee or director of a telephone 17 company, wireless communications company or vendor shall be 18 liable to any person who uses the 911 emergency service 19 established under this act or provides information to 911 20 systems: 21 (1) for release to a public safety answering point of 22 information specified in this section that is not already 23 part of the public records, including nonpublished telephone 24 numbers; [or] 25 (2) for release to the commission, the Federal 26 Communications Commission or any other Federal or 27 Commonwealth agency with the authority to regulate the 28 provision of telecommunications services, of telephone 29 company information specified in this section that is not 30 already part of public records, including where applicable 20030S0432B0453 - 10 -
1 information regarding numbers of lines served by an 2 individual company but excluding nonpublic information 3 regarding the company's individual customer names, addresses 4 and telephone numbers; or 5 [(2)] (3) for interruptions, omissions, defects, errors, 6 mistakes or delays in transmission occurring in the course of 7 rendering 911 emergency service under this act, unless such 8 interruptions, omissions, defects, errors, mistakes or delays 9 are caused by the willful or wanton misconduct of the 10 telephone company, wireless communications company or vendor, 11 their agents, employees or directors: Provided, however, That 12 nothing herein shall preclude the application of any 13 commission tariff or regulation pertaining to allowances for 14 telephone service interruptions. 15 Section 11.1. Immunity. 16 All 911 systems and wireless E-911 systems run by county and 17 local governments shall be local agencies who shall enjoy local 18 governmental immunity as provided under 42 Pa.C.S. Ch. 85 Subch. 19 C (relating to actions against local parties). 20 Section 6. The act is amended by adding sections to read: 21 Section 11.2. Powers and duties of agency. 22 (a) Administration.--The agency shall have the following 23 powers and duties in relation to a wireless E-911 system: 24 (1) To designate a member of the agency who shall serve 25 as a point of contact at the agency for all matters involving 26 wireless E-911 systems in this Commonwealth. 27 (2) To oversee the development, implementation, 28 operation and maintenance of a Statewide integrated wireless 29 E-911 system, including the exclusive authority to approve 30 wireless provider service agreements between a county and a 20030S0432B0453 - 11 -
1 wireless provider, formulate technical standards and 2 determine permitted uses of and amounts disbursed from the 3 Wireless E-911 Emergency Services Fund established in section 4 11.4(a). 5 (b) Wireless E-911 State plan.--The agency shall prepare, 6 maintain and keep current, after adequate public notice and 7 opportunity to comment and after consideration of the 8 recommendations of the wireless advisory subcommittee, a 9 wireless E-911 State plan providing for all aspects of the 10 development, implementation, operation and maintenance of a 11 Statewide integrated wireless E-911 system in accordance with 12 the FCC E-911 Order. Pursuant to such plan, the agency shall: 13 (1) Make arrangements with each wireless provider to 14 provide wireless E-911 service according to the wireless E- 15 911 State plan. 16 (2) Assure execution of all contracts, mutual aid 17 agreements, cross-service agreements and all other necessary 18 documents that may be required in the implementation of the 19 wireless E-911 State plan. 20 (3) Notify counties of wireless service within each 21 county, specifically noting wireless service to more than one 22 county. Such notice also shall be provided at the time 23 wireless service is newly initiated within the county. The 24 agency shall designate the appropriate PSAP for wireless E- 25 911 service for each wireless provider. 26 (4) Forward a copy of the completed plan and any 27 revision thereof to all affected public agencies, wireless 28 providers, local exchange carriers, competitive local 29 exchange carriers and interexchange carriers. 30 Section 11.3. Advisory committees. 20030S0432B0453 - 12 -
1 (a) Establishment of a E-911 Emergency Services Advisory 2 Committee.--There is hereby established an advisory committee to 3 be known as the E-911 Emergency Services Advisory Committee. 4 (b) Members.--The advisory committee shall be comprised of 5 the following persons: 6 (1) The director of the agency or his designee who shall 7 act as chairperson. 8 (2) Two county commissioners. 9 (3) Four county 911 program managers. 10 (4) Four wireless providers licensed by the Federal 11 Communications Commission. 12 (5) Two landline telephone service provider 13 representatives. 14 (6) Two representatives each from the fire service, 15 emergency medical service and police service. 16 (7) The chairman and minority chairman of the 17 Communications and Technology Committee of the Senate and the 18 chairman and minority chairman of the Veterans Affairs and 19 Emergency Preparedness Committee of the House of 20 Representatives, or their designees. 21 The Governor, upon recommendation of the applicable Statewide 22 organizations, associations and industry segments, shall appoint 23 the committee members, who will each serve a two-year term. 24 Advisory committee membership shall be limited to one 25 representative per organization or corporate entity. 26 (c) Roles and responsibilities.--The advisory committee 27 shall make recommendations to the agency regarding the 28 formulation of technical, administrative and operational 29 standards for use in overseeing 911 programs Statewide. 30 (d) Reimbursement.--The members of the advisory committee 20030S0432B0453 - 13 -
1 shall serve without compensation, but shall be reimbursed for 2 their actual and necessary travel and other expenses in 3 connection with attendance at meetings called by the 4 chairperson. 5 (e) Advisory committee subcommittees.--The chairperson may 6 create, within the committee membership, subcommittees to study 7 and address specific technical and program areas: 8 (1) A wireless subcommittee shall be created as a 9 permanent subcommittee and shall consist of the following 10 persons: 11 (i) The advisory committee chairperson. 12 (ii) Two county commissioners. 13 (iii) Four county 911 program managers. 14 (iv) Four representatives of wireless providers 15 licensed by the Federal Communications Commission. 16 (v) Two landline telephone service provider 17 representatives. 18 (2) Wireless subcommittee roles and responsibilities: 19 (i) To advise the agency regarding the development, 20 implementation, operation and maintenance of a Statewide 21 integrated wireless E-911 system. 22 (ii) To make recommendations to the agency regarding 23 the preparation and periodic revision of a wireless E-911 24 State plan providing for the development, implementation, 25 operation and maintenance of a Statewide integrated 26 wireless E-911 system in accordance with the FCC E-911 27 Order. 28 (iii) To make recommendations to the agency 29 regarding the approval or disapproval of wireless 30 provider service agreements and the formulation of 20030S0432B0453 - 14 -
1 technical standards. 2 (iv) To make recommendations to the agency regarding 3 the development of guidelines, rules and regulations 4 required to address the administration of the Statewide 5 E-911 wireless program and the disbursement of moneys 6 from the Wireless E-911 Emergency Services Fund. 7 (v) To make recommendations to the agency regarding 8 the development of the annual report required of the 9 agency by this act, including, but not limited to, 10 recommendations concerning adjustments of the wireless E- 11 911 surcharge. 12 Section 11.4. Wireless E-911 Emergency Services Fund. 13 (a) Establishment of fund.--There is hereby established in 14 the State Treasury a nonlapsing restricted interest-bearing 15 account to be known as the Wireless E-911 Emergency Services 16 Fund. The fund shall consist of the fees collected under 17 subsection (b), funds appropriated by the General Assembly and 18 of funds from any other source, private or public. Moneys in the 19 fund and the interest it accrues shall be appropriated annually 20 to the Pennsylvania Emergency Management Agency to be disbursed 21 by the agency and shall be used only for the following costs: 22 (1) Public agency and wireless provider costs resulting 23 from compliance with the FCC E-911 Order, including 24 development, implementation and testing, operation and 25 maintenance of a Statewide integrated wireless E-911 system. 26 Costs must be for wireless E-911 service provided in 27 accordance with the FCC E-911 Order. 28 (2) PSAP eligible expenses to the extent the approved E- 29 911 expenses in paragraph (1) have been reimbursed and the 30 eligible expenses do not exceed the percentage of the actual 20030S0432B0453 - 15 -
1 demonstrated ratio of wireless calls to demonstrated total 2 emergency call volume times the amount of money in the fund, 3 and further: 4 (i) the expenses are limited to 25% of the fund if a 5 majority of wireless providers serving the geographic 6 area covered by the PSAP have been tested and accepted by 7 the PSAP for wireless E-911 Phase I service; 8 (ii) the expenses are limited to 50% of the fund if 9 all of the wireless providers serving the geographic area 10 covered by the PSAP have been tested and accepted by the 11 PSAP for wireless E-911 Phase I service; 12 (iii) the expenses are limited to 75% of the fund if 13 a majority of wireless providers serving the geographic 14 area covered by the PSAP have been tested and accepted by 15 the PSAP for wireless E-911 Phase II service; and 16 (iv) the expenses are limited to 100% of the fund if 17 all of the wireless providers serving the geographic area 18 covered by the PSAP have been tested and accepted by the 19 PSAP for wireless E-911 Phase II service. 20 In the event that, pursuant to an FCC E-911 waiver, a wireless 21 provider is temporarily relieved of its obligation to provide 22 wireless E-911 Phase II service in the geographic area covered 23 by a requesting PSAP, such wireless carrier shall be disregarded 24 in the determinations to be made pursuant to subparagraphs (iii) 25 and (iv) until such time as the wireless carrier's obligation to 26 provide wireless E-911 Phase II service again becomes effective. 27 (b) Wireless E-911 surcharge.--Each wireless service 28 customer shall pay a fee, to be known as a wireless E-911 29 surcharge, in an amount of $1.00 per month per each wireless 30 two-way communication device for which that customer is billed 20030S0432B0453 - 16 -
1 by a wireless provider for wireless service or receives prepaid 2 wireless telephone service from a wireless provider. Such fee 3 shall be collected apart from, and in addition to, any fee 4 levied by the wireless provider in whole or in part for the 5 provision of 911 services. 6 (1) Wireless providers shall collect the fee on behalf 7 of the agency as part of their billing process and shall have 8 no obligation to take any legal action to enforce the 9 collection of the surcharge. Such action may be brought by or 10 on behalf of the agency. Annually, upon written request of 11 the agency, each wireless provider shall provide a list of 12 the names and addresses of those wireless service customers 13 carrying a balance that have failed to pay the wireless E-911 14 surcharge. The wireless provider shall not be liable for such 15 unpaid amounts. 16 (2) If a wireless provider receives a partial payment 17 for a monthly bill from a wireless service customer, the 18 wireless provider shall apply the payment against the amount 19 the wireless service customer owes the wireless provider 20 first and shall remit to the State Treasurer such lesser 21 amount, if any, as shall result therefrom. 22 (3) The fees collected under this subsection shall not 23 be subject to taxes or charges levied by the Commonwealth or 24 any political subdivision of this Commonwealth, nor shall 25 such fees be considered revenue of the wireless provider for 26 any purpose. 27 (4) In the case of prepaid wireless telephone service, 28 the monthly wireless 911 surcharge imposed by this section 29 shall be remitted based upon each prepaid wireless account in 30 any manner consistent with the provider's existing operating 20030S0432B0453 - 17 -
1 or technological abilities, such as customer address, 2 location associated with the MTN, or reasonable allocation 3 method based upon other comparable relevant data, and 4 associated with Pennsylvania, for each wireless customer with 5 an active prepaid wireless account and has a sufficient 6 positive balance as of the last day of each month, if such 7 information is available. 8 (c) Remittance of fees.--On a quarterly basis, each wireless 9 provider shall remit the fees collected under subsection (b) to 10 the State Treasurer for deposit into the fund. 11 (d) Reimbursement of wireless providers costs.-- 12 (1) From every such remittance, the wireless provider 13 shall be entitled to deduct and retain an amount not to 14 exceed 2% of the gross receipts collected as reimbursement 15 for the administrative costs incurred by the wireless 16 provider to bill, collect and remit the surcharge. 17 (2) Upon receipt of a request by a public agency for 18 wireless E-911 service, a wireless provider also shall be 19 entitled: 20 (i) To be reimbursed for any recurring costs 21 approved pursuant to agency rules associated with the 22 development, implementation, operation and maintenance of 23 wireless E-911 service in the geographic area served by 24 the requesting public agency. 25 (ii) To be reimbursed for any nonrecurring costs 26 approved pursuant to agency rules associated with the 27 development, implementation, operation and maintenance of 28 wireless E-911 service in the geographic area served by 29 the requesting public agency. Full reimbursement of the 30 approved costs shall be made by the agency simultaneously 20030S0432B0453 - 18 -
1 with its initial approval of the costs, subject to a 2 completion adjustment by mutual agreement of the agency 3 and the wireless provider. 4 (3) In no event shall any expenditure be reimbursed for 5 payment of costs that are not related to a wireless 6 provider's compliance with requirements established by the 7 wireless E-911 State plan or the FCC E-911 Order. 8 (4) Nothing in this act shall prevent a wireless 9 provider from recovering its costs of implementing and 10 maintaining wireless E-911 service directly from its 11 customers, whether itemized on the customer's bill or by any 12 other lawful method. No wireless provider that levies such a 13 separate fee for provision of E-911 wireless service in the 14 geographic area served by the requesting public agency may 15 receive a reimbursement under this section for the same 16 costs. 17 (e) Reporting by wireless providers.--With each remittance a 18 wireless provider shall supply the following information to the 19 State Treasurer and to the agency: 20 (1) The total fees collected through the wireless E-911 21 surcharge from its wireless service customers during the 22 reporting period. 23 (2) The total amount retained by it as reimbursement for 24 administrative costs to cover its expenses of billing, 25 collecting and remitting the fees collected from the wireless 26 E-911 surcharge during the reporting period. 27 (3) Until all nonrecurring costs have been recovered by 28 a wireless provider, the total amount it has been reimbursed 29 by the agency for nonrecurring costs associated with the 30 development, implementation, operation and maintenance of 20030S0432B0453 - 19 -
1 wireless E-911 service during the reporting period. 2 (f) Information to be supplied by wireless providers.--All 3 wireless providers shall provide the agency with such 4 information as it shall request in writing in order to discharge 5 its obligations under this section, including, but not limited 6 to, the collection and deposit of the wireless E-911 surcharge 7 and its administration of the fund. Information supplied by 8 wireless service providers pursuant to this section shall remain 9 confidential and release of such information shall be governed 10 by section 11.7. 11 (g) Prohibition.--No part of the fund, including any excess 12 amount under section 11.6(a), shall be used for any purpose 13 unless authorized by this act. 14 Section 11.5. Disbursement of fund amounts by agency. 15 (a) Expenditures for wireless E-911 systems.--During each 16 fiscal year, the agency may, only in furtherance of the Wireless 17 E-911 State plan, disburse moneys from the Wireless E-911 18 Emergency Services Fund to agency-approved public agencies and 19 wireless providers for the following purposes: 20 (1) To provide for recurring and nonrecurring costs for 21 the development, implementation, operation and maintenance of 22 a Statewide integrated wireless E-911 system in accordance 23 with the FCC E-911 Order. 24 (2) To train emergency service personnel regarding 25 receipt and use of wireless E-911 service information. 26 (3) To educate consumers regarding the operations, 27 limitations, role and responsible use of wireless E-911 28 service. 29 (4) To provide for a wireless provider's agency-approved 30 recurring and nonrecurring costs associated with the 20030S0432B0453 - 20 -
1 establishment, operation, administration and maintenance of 2 the wireless E-911 system, including the costs of designing, 3 developing, acquiring, constructing, maintaining and 4 operating network or other equipment, hardware and data 5 bases. 6 (5) PSAP eligible expenses to the extent: 7 (i) all eligible and approved expenses in section 8 11.4(a)(1) have been reimbursed; and 9 (ii) they do not exceed the percentage of the actual 10 demonstrated ratio of wireless calls to demonstrated 11 total emergency call volume times the amount of money in 12 the fund, and further: 13 (I) the expenses are limited to 25% of the fund 14 if a majority of wireless providers serving the 15 geographic area covered by the PSAP have been tested 16 and accepted by the PSAP for wireless E-911 Phase I 17 service; 18 (II) the expenses are limited to 50% of the fund 19 if all of the wireless providers serving the 20 geographic area covered by the PSAP have been tested 21 and accepted by the PSAP for wireless E-911 Phase I 22 service; 23 (III) the expenses are limited to 75% of the 24 fund if a majority of wireless providers serving the 25 geographic area covered by the PSAP have been tested 26 and accepted by the PSAP for wireless E-911 Phase II 27 service; 28 (IV) the expenses are limited to 100% of the 29 fund if all of the wireless providers serving the 30 geographic area covered by the PSAP have been tested 20030S0432B0453 - 21 -
1 and accepted by the PSAP for wireless E-911 Phase II 2 service. 3 (6) In the event that, pursuant to an FCC E-911 waiver, 4 a wireless provider is temporarily relieved of its obligation 5 to provide wireless E-911 Phase II service in the geographic 6 area covered by a requesting PSAP, such wireless carrier 7 shall be disregarded in the determinations to be made 8 pursuant to paragraph (5)(III) and (IV) until such time as 9 the wireless carrier's obligation to provide wireless E-911 10 Phase II service again becomes effective. 11 (b) Limitations on use of fund amounts by public agencies.-- 12 No public agency shall receive a disbursement from the fund for 13 any cost necessary to house the wireless E-911 system or for the 14 purchase of real estate, cosmetic remodeling, ambulances, fire 15 engines or other emergency vehicles, utilities, taxes and other 16 expenses as determined by the agency. No more than 70% of the 17 disbursements which a public agency receives from the fund 18 during the agency's fiscal year may be utilized to fund 19 personnel training, salary and benefit costs. 20 (c) Pro rata sharing of fund amounts.--Should the total 21 amount of moneys in the fund in any quarter be insufficient to 22 pay for both agency-approved public agency costs and agency- 23 approved wireless provider costs, each wireless provider and the 24 requesting public agency shall receive a pro rata share of the 25 total funds in the account. The pro rata share for any public 26 agency or wireless provider shall be computed based upon the 27 total dollar amount of funds in the fund multiplied by the ratio 28 of the total dollar amount of agency-approved but unpaid 29 invoices of that public agency or wireless provider to the total 30 dollar amount of all agency-approved but unpaid invoices. Any 20030S0432B0453 - 22 -
1 remaining unpaid agency-approved public agency costs or wireless 2 provider costs shall be carried forward for payment during the 3 next fiscal quarter. Such carryforward process shall continue 4 each fiscal quarter until all agency-approved public agency 5 costs and wireless provider costs have been paid. 6 (d) Triennial financial audit.--The agency shall require a 7 triennial financial audit of each public agency's use of the 8 disbursements it has received from the fund and of a wireless 9 provider's collection, deduction, retention, remittance and use 10 of the amounts collected by the wireless provider under the 11 wireless E-911 surcharge or the disbursements it received from 12 the fund. These triennial financial audits shall be consistent 13 with guidelines established by the agency and the cost of each 14 audit shall be paid from the fund. 15 Section 11.6. Reporting. 16 (a) Annual report by agency.--Not later than March 1 of each 17 year, the agency, after consideration of the recommendations of 18 the advisory board, shall submit an annual report, which may be 19 combined with that required by section 3(a)(5), to the Governor 20 and the General Assembly. Subject to the provisions of section 21 11.7(b), the report shall include at least the following: 22 (1) The extent to which wireless E-911 systems currently 23 exist in this Commonwealth. 24 (2) Those public agencies which completed installation 25 of wireless E-911 systems pursuant to the wireless E-911 26 State plan and the costs and expenses for installation. 27 (3) An itemization by a public agency or wireless 28 provider, project and description and expenditure for each 29 Wireless E-911 Emergency Services Fund disbursement made in 30 the fiscal year just concluded. The itemization shall include 20030S0432B0453 - 23 -
1 an explanation of how each project contributed to the 2 fulfillment of the existing wireless E-911 State plan. 3 (4) The planned expenditures for the next fiscal year 4 for installation of wireless E-911 systems pursuant to the 5 wireless E-911 State plan. 6 (5) The total aggregate fees collected from all wireless 7 providers in the fiscal year just concluded based upon the 8 reports of such providers submitted under section 11.4(e) and 9 any other funds received by the fund. 10 (6) The amount of any unexpended funds carried forward 11 in the fund. 12 (7) The amount of any remaining unpaid agency-approved 13 public agency costs or wireless provider costs being carried 14 forward for payment during the next fiscal quarter. 15 (b) Study of wireless E-911 emergency services 16 implementation and operation.--The agency, after consideration 17 of the recommendations of the advisory committee, shall report 18 to the Governor and the General Assembly no less than 19 triennially its recommendations concerning wireless E-911 20 implementation and operation, including, but not limited to, 21 necessary or required actions which must be undertaken in 22 response to the Federal Communication Commission's directive in 23 the FCC E-911 Order. The report shall recommend measures to be 24 taken by the General Assembly. 25 Section 11.7. Public disclosure and confidentiality of 26 information. 27 (a) Annual report of the agency.--The annual report of the 28 agency shall be a public document. 29 (b) Prohibition against release of information.--Neither the 30 State Treasurer, the agency, nor any employee, agent or 20030S0432B0453 - 24 -
1 representative of a PSAP or public agency shall divulge any 2 information acquired by it or him with respect to any wireless 3 provider, its customers, revenues or expenses, trade secrets, 4 commercial information and such other proprietary information 5 while acting or claiming to act as such employee, agent or 6 representative, and all such information is hereby required to 7 be kept confidential, except that aggregations of information 8 which do not identify or effectively identify numbers of 9 customers, revenues or expenses, trade secrets, commercial 10 information and such other proprietary information attributable 11 to any individual wireless provider may be made public. 12 Section 11.8. Wireless provider records. 13 (a) Access.--Upon request from and pursuant to agreement 14 with a PSAP, each wireless provider shall provide E-911 Service 15 data base information as permitted under the law to the 16 requesting PSAP. Such information shall remain the property of 17 the disclosing wireless provider and, except as otherwise 18 provided by applicable Federal or State law, shall be used by 19 the PSAP only in connection with providing emergency response 20 services to a call to a 911 system or to a wireless E-911 21 system. 22 (b) Violations.--A person commits a misdemeanor of the third 23 degree who: 24 (1) Uses or discloses wireless E-911 service data base 25 information for purposes other than handling a call to a 911 26 system or to a wireless E-911 system without the consent of 27 the wireless service customer, or as otherwise provided by 28 applicable Federal or State law. 29 (2) Knowingly uses the telephone number of a 911 system 30 or wireless E-911 system to avoid any charges for the 20030S0432B0453 - 25 -
1 services of a local exchange carrier, competitive local 2 exchange carrier, interexchange carrier or wireless provider. 3 (c) Privacy waived.--The provisions of 66 Pa.C.S. § 2906 4 (relating to dissemination of telephone numbers and other 5 identifying information) shall have no application to wireless 6 providers engaged in providing wireless E-911 service or related 7 services. 8 Section 11.9. Immunity. 9 (a) Generally.--No wireless provider or its officers, 10 directors, employees, agents or vendors shall be liable to any 11 person for criminal penalties or civil damages resulting from, 12 or caused by, such wireless provider's, its officers', 13 directors', employees', agents' or suppliers' participation in 14 or acts, failure or omissions in connection with that 15 participation in the development, design, installation, 16 operation, maintenance, performance or provision of wireless E- 17 911 service, except for willful or wanton misconduct. 18 (b) Parity of liability.--A wireless provider shall have the 19 same immunity from liability for transmission errors or 20 failures, network outages or other technical problems that arise 21 in the course of handling emergency calls or providing emergency 22 services (including wireless E-911 service) as a local exchange 23 carrier enjoys in the course of handling such calls or providing 24 such services. 25 (c) Release of information.--No wireless provider or its 26 employees or agents shall be liable to any person for releasing 27 wireless service customer information to the agency or to any 28 911 system or wireless E-911 system, public agency or PSAP as 29 required by this act. 30 Section 11.10. Agency funding for wireless E-911 support. 20030S0432B0453 - 26 -
1 The agency is authorized to retain up to one-half of one 2 percent of the annual wireless E-911 surcharge proceeds to pay 3 for agency expenses directly related to administering the 4 wireless E-911 provisions of this act. This will include, but 5 will not be limited to, personnel, travel, administrative and 6 printing costs. 7 Section 11.11. Rate regulation. 8 Nothing in this act shall be construed to constitute the 9 regulation of the rates charged by wireless providers for any 10 service or feature which they provide to their wireless service 11 customers, or to prohibit a wireless provider from charging a 12 wireless service customer for any service or feature provided to 13 such customer. 14 Section 11.12. Rules and regulations. 15 The agency shall have the power and authority to issue 16 guidelines and to promulgate, adopt, publish, use and enforce 17 rules and regulations for the implementation of this act and 18 shall within one year of the effective date of this act, after 19 consideration of the recommendations of the advisory board, 20 promulgate such guidelines and rules and regulations as may be 21 necessary to implement this act. Guidelines and rules and 22 regulations proposed under the authority of this section shall 23 be subject to review by the General Counsel and the Attorney 24 General in the manner provided for the review of proposed rules 25 and regulations pursuant to the act of October 15, 1980 26 (P.L.950, No.164), known as the Commonwealth Attorneys Act, and 27 the act of June 25, 1982 (P.L.633, No.181), known as the 28 Regulatory Review Act. 29 Section 11.13. Enforcement of provisions of act. 30 In addition to any powers expressly enumerated in this act, 20030S0432B0453 - 27 -
1 the agency shall have full power and authority, and it shall be 2 its duty to enforce, execute and carry out, by its rules and 3 regulations, or otherwise, all and singular, the provisions of 4 this act, and the agency may institute injunction, mandamus or 5 other appropriate legal proceedings to enforce the provisions of 6 this act and regulations promulgated under it. 7 Section 7. If any provision of this act or the application 8 thereof to any person or circumstances is held invalid, such 9 invalidity shall not affect other provisions or applications of 10 the act which can be given effect without the invalid provision 11 or application, and to this end the provisions of this act are 12 declared to be severable. 13 Section 8. This act shall take effect as follows: 14 (1) The wireless E-911 subscriber surcharge provided in 15 section 11.4 of the act shall take effect upon the first 16 billing cycle of a wireless provider occurring 90 days after 17 the effective date of this act. 18 (2) The remainder of this act shall take effect in 90 19 days. B5L35JLW/20030S0432B0453 - 28 -